Customer Care
Need Help?
At OREYA, we believe every interaction deserves care and attention. Whether you have a question about your order, need assistance with payments, or simply wish to share your feedback, our team is ready to listen and support you.
Our dedicated support hours are 08:00 AM to 06:00 PM (IST), during which we aim to respond promptly and efficiently. To make sure your query reaches the right team, we prioritize requests in the following order — Payments & Refunds, Shipping & Delivery, Moderation, User Conduct, and Other Inquiries.
No matter the reason, we’re always glad to hear from you — because every message helps us make your OREYA experience even better.