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Customer Care

Need Help?

At OREYA, we believe every interaction deserves care and attention. Whether you have a question about your order, need assistance with payments, or simply wish to share your feedback, our team is ready to listen and support you.

Our dedicated support hours are 08:00 AM to 06:00 PM (IST), during which we aim to respond promptly and efficiently. To make sure your query reaches the right team, we prioritize requests in the following order — Payments & Refunds, Shipping & Delivery, Moderation, User Conduct, and Other Inquiries.

No matter the reason, we’re always glad to hear from you — because every message helps us make your OREYA experience even better.